The Inner Circle Zone
The Inner Circle Zone

Frequently Asked Questions

Below you'll find a list of our frequently asked questions. If you can't find an answer to your question, please feel free to contact our customer service team.
1. How do I receive my e-book after purchase?

After completing your order, you'll automatically receive an email with the download link for your e-book. The link is immediately active, so you can get started right away.
2. In what format is the e-book delivered?

Our e-books are generally available as PDFs and can be opened on all devices (computer, tablet, smartphone, e-reader).
3. Can I read the e-book on my mobile phone?

Yes, of course! You can download the e-book directly to your phone and read it with any standard PDF reader app.
4. How long do I have access to the download link?

The download link remains valid forever. However, we recommend saving the file immediately after purchase.
5. What do I do if I haven't received an email with the download link?

Please check your spam folder first. If the email isn't there, contact us via the contact form or by email , and we'll resend the link.
6. Can I return or exchange my e-book?

Since this is a digital product , returns or exchanges after downloading are unfortunately not possible (Section 356, Paragraph 5 of the German Civil Code). However, we are happy to assist with any technical issues.
7. Are the e-books copy-protected (DRM)?

No, our e-books are not DRM-protected . You may save and read them for personal use , but you may not share or reproduce them .
8. How can I pay?

We accept common payment methods such as credit cards, PayPal, Apple Pay, Google Pay, and Sofortüberweisung . All payments are securely encrypted.
9. Will I receive an invoice for my purchase?

Yes, after completing your order you will automatically receive an invoice by email .
10. I'm having technical problems downloading – what can I do?

No problem! Simply contact us using the contact form or by email , and we'll find a solution as quickly as possible.